GDPR Privacy Policy of Gomlaza Store

GDPR Privacy Policy of Gomlaza Store

Last updated: March 19, 2024

Definitions

  • Gomlaza Store
  • Gomlaza Store is the Branch of the Mother Company, Gomlaza for Trade and Marketing Services OPC, El-Shorouk, 11837, Cairo, EGYPT.

Introduction

  • Gomlaza Store., (“Gomlaza Store”, “we”, “us”) has created this Privacy to set out how we collect, use, and disclose personal information through https://www.Gomlaza.com including its subpages (the “Website”) and in the course of providing our products and services. This Privacy Policy also applies to personal information collected through any mobile applications or other sites that display this Privacy Policy and to information we collect when you engage with us in person (e.g., in-store or at warehouse sales) or on social media, or otherwise interact with us (collectively with use of the Website, the “Services”). Please review this Privacy Policy carefully.
  • By using the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent to the collection, use, and disclosure of your Personal Information following this Privacy Policy.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy covers our collection, use, and disclosure of information about identifiable individuals and information which can be used to identify or can reasonably be associated or linked with an individual consumer or household (“Personal Information”). We may collect, use, store and transfer different kinds of Personal Information about you which we have grouped as follows:

  • Contact Data includes name, billing address, delivery address, email address, and telephone numbers.
  • Transaction Data includes details about payments to and from you and other details of products you have purchased from us and orders you have placed.
  • Technical Data includes internet protocol (IP) address, your mobile device’s unique ID number, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Usage Data includes information about how you use our Website and Services, such as the buttons, controls, products, and ads you click on, pages of our Website that you visit, the time spent on those pages, your search queries, the dates and times of your visits, but also about the webpage you were visiting before you came to our Website, App and the webpage and app(s) you go to next.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

This Privacy Policy does not apply to the practices of companies that we do not own or control, including third parties that may resell Gomlaza Store products. You are responsible for ensuring that you have obtained the necessary authorizations and consents for any Personal Information you make available to us for use following this Privacy Policy.

GDPR.

  • General Data Protection Regulation Act.

Data Controller

  • Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and how any personal information are or are to be, processed.

Data Processor

  • Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.

Data Subject

  • Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Principles for processing personal data

  • Our principles for processing personal data are:
  • Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed legally and fairly.
  • Restricted to a specific purpose. The personal data of the Data Subject must be processed only for specific purposes.
  • The Data Subject must be informed of how his/her data is being collected, processed, and used.

What personal data do we collect and process

Profile and Transactional Information; Other Information You Provide. To make purchases through the Website, you will need to provide certain contact and payment information to us such as:

  • Your Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Payment Information
  • Any other personal information requested on our purchase/transactional pages. 

We use this Personal Information to process your purchase requests and deliver your purchases. Purchase information such as shipping address and billing address is used to process and deliver your purchase. Gomlaza Store may also keep a record of and store your past purchases and pending purchases. Although we limit the Personal Information that we request or require in connection with your use of the Services, we cannot control the content of information that you provide to us and will make commercially reasonable efforts to treat all such information according to this Privacy Policy (subject to the limitations set forth herein).

Third-Party Sources. We may also collect or collate Personal Information about you through:

  • Publicly available sources.
  • Carriers or other third parties when sharing your updated delivery and address information, which we use to correct our records and deliver your next purchase or communication.
  • Third-party social media and communication services, such as Facebook, Twitter, Google, and Instagram, that you use to interact with our Services (e.g., to create an account) or that allow you to share information (e.g., via plugins, widgets, or other tools), but always following the authorization procedures and privacy settings you establish with such services.
  • Third-party partners who collect and combine information for marketing purposes (see further Section 4.4 below) and Unaffiliated parties, such as service providers that we use, analytics companies, marketing or advertising service providers, fraud prevention service providers, consumer data resellers, and other third parties that provide us with information, so we can better understand you and provide you with information and offers that may be of interest to you.
  • The treatment of your Personal Information by such third parties is subject to their terms of use, privacy policies, and related practices; we take commercially reasonable steps to ensure that third parties we receive information from have received the required permissions to provide such information to us, but we are not responsible for such third parties comply with their data handling procedures or terms, or their compliance with applicable law.

How we use the personal data

Gomlaza Store uses Personal Information to:

  • Authenticate access to user accounts on the Website.
  • Provide, operate, maintain, and improve the Services.
  • Provide and deliver the Services and features you request, process, and complete transactions, and send you related information, including confirmations and invoices.
  • Respond to comments, questions, and requests, and provide customer service and support.
  • Communicate with you about services, features, surveys, newsletters, offers, promotions, contests, and events, and provide other news or information about us and our select partners.
  • Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities.
  • Personalize and improve the Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on the Services.
  • Monitor and analyze trends, usage, and activities in connection with the Services and for marketing or advertising purposes.
  • Link or combine with other information we receive from third parties to help understand your needs and provide you with better service; and for other purposes which we will notify you about and seek your consent.

Legal basis for collecting and processing personal data

Gomlaza Store’s legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:

  • Gomlaza Store needs to perform a contract with you
  • You have given Gomlaza Store permission to do so
  • Processing your data is in Gomlaza Store’s legitimate interests
  • Gomlaza Store needs to comply with the law

Re-Attention of personal data

Gomlaza Store will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. All retained Personal Information will remain subject to the terms of this Privacy Policy.

CHILDREN’S PERSONAL INFORMATION; NO SENSITIVE INFORMATION

  • We do not knowingly collect personal information directly from children under the age of 13 without parental consent. Our Site is intended to be a general audience website and is not specifically targeted to or intended for use by children. If we are informed that we have unintentionally received personal information from a child under the age of 13, we will delete that information. If you want to notify us of our possible receipt of information by children under the age of 13, please contact us at the contact information outlined in the “Additional Information” heading below.
  • In addition, except for information we specifically request in connection with your use of the Services, we ask that you not send or disclose to us any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership), whether via our Services or otherwise.

International Users

This Privacy Policy describes our policies and procedures in The Arab Republic of Egypt. Regardless of where you live, by using our websites or engaging with us through the Services, you consent to have your data transferred, processed, and stored in France, and allow us to use and collect your personal information following this Privacy Policy and for it to be processed globally by our third-party Sub-Processors. By providing your information you consent to any transfer and processing following this Policy.

ACCESS, CORRECTION, AND ACCURACY

  • You have the right to access the Personal Information we hold about you to verify the Personal Information we have collected with respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, and as permitted under law, we may not be able to make all relevant information available to you, such as where that information also pertains to another user. In such circumstances, we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
  • We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete, or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.

Data protection rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data, we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us: